FAQ： others

I checked all the other FAQs, but could not find a solution to my issue.

We will look into the issue for you. Please contact us using the following procedure:

• Please access the following page:
  Check client environment
• Please copy the displayed content and paste it into a word processing software, etc. and then save the file in an appropriate place.
• Please explain in detail your issue phenomenon by typing it into the file in 2. and attach the saved file in an email message to the following email address.
  Contact email address:

Check client environment.

Access information

Today (server)	2024-11-21 21:10:59
Today (client)
Access IP address	18.116.52.43
Proxy server information	(none)
User OS	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Use of JavaScript
Use of cookies