JapanKnowledge Lib Support

8 Help and Inquiry

Look at the "Guide" page

If you get lost with the functions of the site and the buttons in Basic Search and Advanced Search page, or in the text, click the "Guide" button on the top right corner of the page.

Guide Button

An overlay display with the explanations will appear. If you click on the orange letters, you will jump to the corresponding support page.

Overlay Guide

Switch sample image: Basic Search Advanced Search Text

Look at the Support Page

If you want to know how to use JapanKnowledge, click the "Support" link button on the top of the page. You will be able to read the usage of this page in detail, and frequently asked questions sorted by category.

Support Link


In the support page there is also an inquiry corner, where you can consult about the use of JapanKnowledge. If you have any problem, please let us know through the "Online Inquiry" form.

Inquiry Link


Privacy Policy - Purpose of collection and use of personal information

The registered name, address, contact information and payment information is used for the purposes of content distribution, payment procedure and confirmation. The personal information will not be used for other purposes than the required administration and service of JapanKnowledge.